At Zoe + Jack, we truly hope you love every purchase you make with us. However, we understand that sometimes things just don’t work out quite as planned.
We gladly accept returns within 14 days of delivery for store credit only. All items must be shipped back to “Zoe + Jack - Returns” and postmarked within 14 calendar days of the delivery date. A valid receipt (original or gift) is required, and items must be returned in their original, unused condition with all tags attached.
Please note: return shipping costs are the responsibility of the customer. Zoe + Jack is not responsible for any packages that are lost or missing in transit when being returned.
Once your return is received and inspected, we will send you an email to let you know we’ve received your item. We will also notify you of the approval or rejection of your return. If approved, your store credit will be issued and automatically applied to your Z+J account.
Customer Service available:
Email: zoeandjackinfo@gmail.com
Phone Number: 817-989-2200
